![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Never again.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I'm young and fit and my body is still sore from the stress I was put through. I've never been more scared for my life than I was during this entire ordeal. Because of the 12-hour delay I ended up in inclement weather storms and more dangerous situations. I then got on the road for my 13-hour drive home with no sleep and little to no hope. By the time I finally got a new vehicle it had been a 12 hour ordeal. I then got Ubered from there to the airport and was told there would be a vehicle waiting for me there, shocker, there was no vehicle there for several more hours. I was then towed to an office and told there was a new car waiting for me waited two hours for the time I was told they open before I realized the office was closed until Monday. By the time I was able to get a tow truck driver it was almost 6:00 a.m. ![]() I ended up having to call 911 to have hwy patrol wait with me because I did not feel safe on the freeway alone at night. After trekking towards 80mph trucks in the dark I found an exit sign a mile away from my car and relayed the info to the roadside assistance, they then told me they cannot find anyone to help me and that I should stay in my vehicle and wait and try to call back. ![]() called roadside back and was treated rudely and asked to walk a mile toward oncoming traffic in the freezing cold and pitch black night to find a sign to help them track my location. I called roadside and was told a tow would be there within two hours, I waited 2.5 hours and called the tow company which I never was able to reach. Started out with my car being filthy and neglected in every way inside and out, from the maintenance required light being on to the 20k mile past due oil change to the balding tires and the fact that it was unwashed inside and out, to the very worst part, two blown tires at 1130 pm on a busy interstate outside of a crime ridden and dangerous area. The very worst experience I could ever have imagined having. Of note, there was no need for the parking stub to be utilized once their car was already returned.Budget charged my credit card the amount of $55.12 as parking fees which I consider a fraudulent charge.I filed a claim with Bank of America visa disputing those bogus charges.Bank of America VISA issued a temporary credit of $55.12 while the claim was being investigated.On January 18, 2023, Bank of America VISA closed the claim and I assumed that it was properly settled.To my surprise, on Bank of America chargedback $55.12 again.I called Bank of America on Februand I was told that the claim is closed and the representative suggested to call a different department.The number is XXX-XXX-XXXX was not available. Reserve your rental car online, and your Budget Customer Discount (BCD - T245500) number will automatically shop for the best available rate.On DecemI rented a car for the day at Budget Rent a Car.In order to access their parking lot upon returning the vehicle I had to get a parking stub to enter Budget parking lot.As instructed by Budget, I placed all the rental documentation, the car keys and the parking stub that I just used in their vault at their parking lot.Budget states that got all the documentation and car keys but the parking stub which according to them was missing. Note: Loss Damage Waiver (LDW) and other benefits that may apply for rentals under your corporate account agreement do not apply to personal rentals made using your Budget at Play BCD number T245590. Budget at Play - Leisure Travel Dealīesides exclusive corporate deals, save on vacation car rentals, too! Enjoy a special discount of up to 20% off our lowest published rate and your vacation will be off to a great start! Be sure to use your “Budget at Play” discount number T245590 for all of your leisure rentals. Complimentary enrollment is available to residents of the U.S., Canada, U.S.V.I. Enroll in four quick steps, and get an exclusive RapidRez® number to use right away for business travel rentals. ![]() and Canada, you can avoid long lines whenever you pick up your rental car! Fastbreak, our speediest, easiest service, keeps all your rental preference on file, so you can grab your keys and go. Now available at over 900 locations in the U.S.
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